TERMS OF SERVICE

Effective Date: November 17, 2025

1. ACCEPTANCE OF TERMS

By accessing or using the Valen Rehab & Performance website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. SERVICES DESCRIPTION

Valen Rehab & Performance provides physical therapy, rehabilitation, and performance training services. Our website provides information about our services, allows appointment scheduling, and offers educational content.

3. MEDICAL DISCLAIMER

The information provided on our website is for general informational purposes only and should not be considered medical advice. Always consult with a qualified healthcare provider before starting any treatment program. Our online content does not establish a patient-provider relationship.

4. PATIENT RESPONSIBILITIES

As a patient, you agree to provide accurate and complete health information, follow treatment recommendations as discussed with your provider, attend scheduled appointments or provide adequate notice for cancellations, make timely payments for services rendered, and inform us of any changes to your health status or insurance coverage.

5. APPOINTMENT AND CANCELLATION POLICY

We require 24-hour notice for appointment cancellations. Late cancellations or no-shows may be subject to a cancellation fee. Repeated no-shows may result in discharge from our practice.

6. PAYMENT TERMS

Payment is due at the time of service unless other arrangements have been made. We accept various forms of payment including credit cards, HSA/FSA cards, and can provide documentation for out-of-network insurance reimbursement. You are responsible for understanding your insurance coverage and any applicable co-pays, deductibles, or out-of-pocket costs.

7. INTELLECTUAL PROPERTY

All content on our website, including text, graphics, logos, images, and software, is the property of Valen Rehab & Performance and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

8. LIMITATION OF LIABILITY

Valen Rehab & Performance shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services. Our total liability shall not exceed the amount paid for the specific service in question.

9. PRIVACY

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy for information about how we collect, use, and protect your personal information.

10. MODIFICATIONS

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the modified terms.

11. GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions.

12. CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us:

Valen Rehab & Performance
1725 W Williams Dr Suite 58, Phoenix, AZ 85027
Email: [email protected]
Phone: (602) 641-3102